Privacy Policy

Effective Date: 1st November 2024

Thank you for choosing Eputlocal.com. We are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from Eputlocal.com.

1. Information We Collect

We collect and use personal information to process orders, improve our website, and provide you with a seamless shopping experience. Information collected may include:

  • Personal Information: When you create an account or place an order, we collect your name, email address, shipping and billing address, and phone number.
  • Order Information: Details about your orders, products purchased, and any associated details for shipping and delivery.
  • Device Information: Technical details, such as IP address, browser type, and device identifiers, to help us secure and optimise your browsing experience.
  • Customer Support: If you contact us, we may keep a record of your correspondence to assist you and improve our services.

Please Note: Eputlocal.com does not collect or store payment information directly. All payment details are securely processed by trusted third-party payment gateways like PayPal.

2. How We Use Your Information

We use your personal information to facilitate and improve our services. This may include:

  • Processing and fulfilling your orders.
  • Communicating with you about orders, updates, and promotions (if you’ve opted in).
  • Improving our website layout, performance, and security.
  • Conducting fraud prevention checks to protect our customers and site.

Our use of your personal information is based on contractual obligations (e.g., to fulfil orders), legitimate business interests (e.g., to improve services), and, where required, your consent (e.g., for marketing emails).

3. How We Share Your Information

Eputlocal.com shares your personal information only when necessary to provide our services or comply with legal obligations. Information may be shared with:

  • Service Providers: We use trusted third parties, like payment processors (e.g., PayPal) and delivery companies, to fulfill orders and manage payments.
  • Legal Obligations: If required by law, we may disclose your information to comply with legal or regulatory requirements.
  • Business Transfers: In the event of a business sale or merger, your information may be transferred as part of our assets in accordance with this policy.

We require all third parties handling your information to adhere to strict data protection policies to ensure your privacy.

4. Data Security and Retention

We take the security of your data seriously and implement robust security measures, including secure HTTPS protocols. Access to your information is restricted to authorized personnel only.

Your personal information is retained only as long as needed to fulfill the purposes outlined in this policy or as required by law. Afterward, your data is securely deleted or anonymized.

Note: While we strive to protect your data, no internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

Under applicable privacy laws, you have rights regarding your personal data, including:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Marketing Opt-Out: Unsubscribe from marketing emails by clicking the link in any email or adjusting your account preferences.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Eputlocal.com uses cookies to improve user experience, remember preferences, and monitor site performance. Cookies are small files stored on your device.

You can manage or delete cookies through your browser settings, although disabling them may affect certain functionalities on our site.

7. Third-Party Links

Our website may contain links to third-party sites. Please note that Eputlocal.com is not responsible for the privacy practices of these external sites, and we encourage you to review their policies separately.

8. Children’s Privacy

Eputlocal.com is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware of any such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or to comply with regulations. The updated policy will be posted on this page with an “Effective Date” at the top.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out:

Email: [email protected].

Thank you for trusting Eputlocal with your personal information. We are dedicated to protecting your privacy and providing you with a secure and enjoyable online shopping experience.