Terms of Service

Effective Date: 1st November 2024

Welcome to Eputlocal! By accessing or using our website, www.eputlocal.com, you agree to comply with and be bound by these Terms of Service. Please read the following terms carefully before making a purchase or using any of our services. If you have any questions, please contact us at [email protected].

1. General Information

Eputlocal specialises in selling both new and excellent-condition secondhand goods, including electronics, computer components, cables, mobile accessories, clothing, household items, and health and beauty products. All sales are conducted online through our website.

2. Eligibility

To make purchases on Eputlocal, you must:

Be at least 18 years old.
Provide accurate personal and payment information. By using this site, you confirm that you meet these requirements.

3. Account Registration

You may register for an account to streamline your checkout process. Please keep your login details secure and notify us of any unauthorised use. Eputlocal is not liable for any loss resulting from unauthorised account activity.

4. Product Information and Pricing

We strive to provide accurate product descriptions, including condition and pricing. However, we cannot guarantee that all descriptions or prices will be error-free. In the event of a pricing or typographical error, we reserve the right to cancel or adjust orders as necessary.

5. Order and Payment Processing

Order Acceptance: All orders are subject to acceptance by Eputlocal. Once you place an order, you will receive a confirmation email. We reserve the right to cancel any order if we suspect unauthorised activity, inaccurate payment information, or policy violations.
Payment: We accept payments through secure payment gateways, including PayPal. Eputlocal does not store any payment information on our servers. By making a purchase, you authorise us to charge your selected payment method for the total order amount.

6. Shipping Policy

Free Shipping: Available on all orders within the United Kingdom.
Next-Day Delivery: For orders placed before 3:00 PM Monday through Friday, next-day delivery is available. Orders placed before 3:00 PM on Saturday will be delivered on Monday; orders placed after this time on Saturday will be delivered on Tuesday.
International Shipping: For overseas orders, please contact us for shipping costs and details.

For more information, please refer to our full Shipping Policy.

7. Return and Refund Policy

We offer a 7-day return window from the delivery date for a full refund under certain conditions:

Return Shipping: Customers are responsible for covering return shipping costs.
Condition Requirements: Returned items must be in their original, unused condition with all original packaging. Partial cancellations and items returned without packaging or in non-resellable condition may not qualify for a refund.

For a full explanation of our return policy, please refer to our Return Policy.

8. Cancellation Policy

You may cancel your order within 15 minutes of placing it. After this period, cancellations are no longer possible; however, unwanted items may be returned upon receipt as per our return policy.

9. Limitation of Liability

Eputlocal is not liable for any damages, including direct, indirect, incidental, or consequential damages, arising from your use of our website or inability to use the site. Eputlocal’s liability is limited to the amount paid by you for the product(s) in question.

10. Intellectual Property Rights

All content on the Eputlocal website, including images, text, and graphics, is owned or licensed by Eputlocal and protected under intellectual property laws. Unauthorized reproduction or distribution of website content is prohibited.

11. User Conduct

By using Eputlocal, you agree to:

Use the site solely for lawful purposes.
Not interfere with or disrupt the site’s operations or security.
Not upload any malicious software or content.

12. Modifications to Terms of Service

Eputlocal reserves the right to modify these Terms of Service at any time. Changes will be posted on this page, and the “Effective Date” updated accordingly. Continued use of the site signifies acceptance of any modified terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.